Email Us 01392 832729
Payments
We are trying to keep our payment system as simple as possible for all concerned, in order to keep administration costs to a minimum.
Once you have filled in your regular monthly order form you should know how much you owe for boxes and any extras that you might want. Please retain the top copy for your reference and send the yellow copy to us in the post or return it with an empty box, along with any payment due.
Payment Methods
You can pay by any one of the following methods, but we do ask that payments are made to reach us by the 15th of each month at the latest, i.e. you pay two weeks in advance and two weeks in arrears.
Cheques - Please make cheques payable to 'Shillingford Organics' and write the name that is on your box label on the back.
Telephone or Internet banking - If you are happy to pay online or over the phone via your own bank, please feel free to do so, using your 'customer' name as the reference (not just your account name).
Our details are:
Account name: Shillingford Organics
Sort code: 40-20-30
Account number: 82112485
Standing Order - If your order is unlikely to vary from week to week, this might be the most convenient way for you to pay. Please request a standing order form if you need one. To complete the form, fill in your account and payment details (using your 'customer' name as the reference - to enable us to identify your payments on our bank statements) and return the form to your bank at least a week before you want the payment to start, then let us know that you are paying using this method.
Please note, this is not a direct debit and we have no control over the amount or frequency of your payments.
Cash - Please only pay with cash if you can guarantee that payments will reach us, i.e. hand it over personally if you visit the farm. Please do not hand cash payments to the delivery drivers. When cash goes astray it is difficult for all concerned as we are sure you can appreciate.
Statements
At the end of every quarter (June - August | September - November | December - February | March - May) you will receive a statement of balance showing boxes and extras that you've had, cancellations (in pink), payments that we've received from you and any relevant discounts or extra charges. This is not an invoice. We do not send out invoices but we can tell you your balance over the phone or by email at your request.
As near as possible, all payments (cash, cheque, standing order or direct transfer) are recorded in the week that we receive them. The figure at the bottom of the statement shows your overall balance; either zero, a credit (positive black coloured balance) or an outstanding debt (negative red coloured balance). Credits and unpaid debts are carried forward onto the following quarter's account. Please be aware that payments received after the 15th of the last month of a quarter may not be shown on the statement.
Temporary Stoppage of Veg Box
If you elect to temporarily stop ordering your box you must ensure your account is fully up to date.
28th July 2010
This week's box will
contain items from
the selection below:
New Season Potatoes
New Season Carrots
Onions
Lettuce
French Beans
Tomatoes & Basil
Spinach or Beetroot
Courgettes
Cucumber
Green Pepper
Coriander
NB: Due to availabilty box contents may vary
The boxes may not always contain the same number of items as shown in the list.
However, this is more likely to apply to the mini and small boxes.
Make up crops may vary from the list !
